Find answers to common questions about our products, services, and ordering process.
What products does Banerjee Electronics offer?
Banerjee Electronics provides a range of smart home and industrial automation products, including the Smart Controller Pro, Wireless Sensor Hub, Security System Elite, and Automation Gateway. We also offer custom electronics design for specific needs.
How can I track my order?
You can track your order by visiting the
Order Tracking page in your account. It displays the status of your orders (Processing, Shipped, or Delivered) along with details like product name, price, and order date.
What is the warranty period for your products?
Most of our products come with a standard 1-year warranty covering manufacturing defects. Extended warranty options are available for select products. Contact our support team at info@banerjeeelectronics.com for details.
How do I update my profile information?
You can update your name, email, phone number, and other details by visiting the
Edit Profile page in your account. Click "Save Changes" to update your information.
Do you offer installation services for smart home solutions?
Yes, we provide professional installation services for our smart home solutions. You can request a quote or schedule an installation by contacting us through the
Get Quote section.
What payment methods do you accept?
We accept payments via credit/debit cards, UPI, net banking, and select digital wallets. Payment options are displayed during checkout. For bulk orders, contact us for additional payment arrangements.
How can I contact customer support?
You can reach our customer support team at
info@banerjeeelectronics.com or by calling +91 98765 43210, Monday to Saturday, 9 AM to 7 PM IST. You can also use the chatbot on our homepage for quick assistance.